At ITN Media Ltd, protecting your privacy is fundamental to how we operate. As the data controller for information collected through our website, we are committed to managing your personal data with transparency, security, and care.
How We Use Your Data
We collect and use your personal data to:
- Process and fulfil your orders
- Provide customer service and support
- Personalise and improve your shopping experience
- Ensure the functionality, performance, and security of our website
- Meet legal and regulatory obligations
- Conduct internal reporting, audits, and performance analysis
- Carry out relevant marketing communications (only with your explicit consent)
We may share your data with trusted third-party providers—such as payment processors, couriers, IT and security partners, and analytics services—for operational purposes only. All third parties are contractually required to protect your data and use it only in line with data protection regulations.
What We Collect
We may collect the following types of personal data:
- Your name and contact information (email address, phone number, billing and delivery address)
- Purchase and transaction history
- Device information, browser type, and IP address
- Website usage data, cookies, and tracking information used for performance and advertising analytics
Cookies are used to help us improve website functionality, analyse visitor behaviour, and provide relevant advertising. You can manage or disable cookies through your browser settings at any time.
Data Security & Retention
We apply robust technical and organisational security measures—such as encryption, firewalls, secure servers, and access controls—to protect your personal data.
We retain your data only as long as necessary for the purposes stated above, typically up to 2 years, unless a longer retention period is legally required.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or outdated data
- Request deletion of your personal data
- Restrict or object to specific data uses
- Receive your data in a commonly used, portable format
- Withdraw your consent for marketing communications at any time
How to Contact Us
To exercise your rights or if you have any concerns about your personal data, please contact us at:
info@itnmedia.co.uk
ITN Media Ltd, 167-169 Great Portland Street, London, England, W1W 5PF